STAR | University of Ჹɲʻ System News /news News from the University of Hawaii Wed, 17 Dec 2025 01:05:38 +0000 en-US hourly 1 /news/wp-content/uploads/2019/04/cropped-UHNews512-1-32x32.jpg STAR | University of Ჹɲʻ System News /news 32 32 28449828 鶹ýfaculty and advisors: Prepare for transition to new eBanner system /news/2025/11/07/new-ebanner-system-transition/ Sat, 08 Nov 2025 01:07:48 +0000 /news/?p=225091 The University of 鶹ý will upgrade its Student Information System (eBanner) this December.

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Three smiling students walking

The University of 鶹ý will upgrade its Student Information System (eBanner) this December. The transition begins Thursday, December 11 at 5:30 p.m., when UH Banner and its connected systems will go offline. The new system is targeted to be available Saturday, January 3, 2026.

Note: Faculty at the William S. Richardson School of Law should continue following instructions from the Law School’s Registrar.

An immediate student impact may be experienced during registration, as fee assessments have been disabled, meaning students will not see their billing charges for the spring semester until the new system goes live in January.

Faculty and advisors are encouraged to check their hawaii.edu email and the faculty page of the Banner Modernization Project website regularly for updates. Training materials, reference guides, and other resources will continue to be added throughout December.

System downtime: December 11–January 3

During the transition period:

  • Banner will be offline.
  • STAR access will be view-only and static based on December 11 data (December 13 to early January).
  • Course availability will be offline (a new course availability website will launch with the new system).
  • Advisor lists and faculty final grade worksheets will be unavailable.
  • Lamakū and the Course Evaluation System will remain open.
  • Student report cards will be available once eBanner reopens in January (unofficial grades may still be viewed in Lamakū).
  • TouchNet, the student payment system, will be unavailable during the transition.

Faculty and advisor to-do list

Before December 11 (last day of instruction):

  • If all grading for a course is completed prior to December 11, enter grades in the current system (UH Banner).
  • Meet with students before registration opens on Monday, November 10, and encourage timely registration.

After December 11—Grade entry schedule in new system (eBanner)

Banner will open for final grade submissions during specific timeframes. Grade entry will occur through Banner Self-Service 9 only during these hours:

  • December 18–19: UH West Oʻahu faculty (8 a.m.–4 p.m. Note: 4 p.m.) HST on December 19 is a hard stop. Grade entry access will not resume until January 3 or later.
  • December 19–23: 鶹ý CC, Honolulu CC, Kapiʻolani CC, Kauaʻi CC, Leeward CCCC, UH Hilo, UH ԴDz, UH Maui College, and Windward CC faculty (8 a.m.–4 p.m.) Note: 4 p.m. HST on December 23 is a hard stop. It is critical to complete grade entry by this time, as access will not be reinstated until January 3 or later.

Faculty should continue checking the faculty page of the Banner Modernization Project website and watch for early December emails with login instructions for submitting grades in eBanner.

Coming in January 2026

The new UH Faculty Dashboard in eBanner will provide an improved, mobile-friendly design and enhanced functionality, allowing faculty to:

  • Enter grades and confirm class schedules
  • Access class rosters and course lists
  • Post office hours and faculty profiles
  • Update personal information, including preferred name, pronouns and gender

For questions, email Banner25@hawaii.edu.

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鶹ýstudents urged to prepare for new student information dashboard /news/2025/11/07/uh-students-prepare-for-new-dashboard/ Sat, 08 Nov 2025 00:04:58 +0000 /news/?p=225069 The University of 鶹ý will launch a new, mobile-friendly student information dashboard in January 2026.

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Teacher in a classroomThe University of Ჹɲʻ’s 10 campuses are transitioning to a new and improved student information dashboard beginning in the spring 2026 semester. The new system will offer students a more modern, mobile-friendly experience.

Transition timeline

MyUH and STAR GPS will go offline at 5:30 p.m. on Thursday, December 11, 2025, as UH begins the upgrade. STAR GPS will be view-only during this time. The new dashboard is scheduled to launch on January 3, 2026.

Tuition and registration details

When registration opens on Monday, November 10 (November 17 for UH Mānoa), students will continue to use STAR GPS; however, tuition and fee balances for spring 2026 will not be displayed during this period.

Balances will reappear when the new system goes live on January 3, 2026, along with updated payment plan options related to the temporary grace period for registration holds announced on November 4. Students can estimate their tuition costs by visiting this website. Tuition, fees and other payments for spring 2026 cannot be made until the new system is live in January.

What students should do now

  • Meet with your advisor and register early—do not miss your assigned registration time.
  • Check your hawaii.edu email regularly for course openings and updates.
  • Order official transcripts (for employment, graduate school or transfers) by Monday, December 8, to allow time for processing.
  • Contact your financial aid office soon if you need assistance.

System outage: December 11–January 3

  • Fall 2025 official grades will be available once the new system is live on January 3 (unofficial grades may still appear in Lamakū).
  • Transcript requests, registration, and add/drop functions will be temporarily unavailable.
  • Tuition and fee balances will not be visible until January 3.
  • Financial aid disbursements and refunds may be delayed.
  • STAR GPS will remain view-only during the transition.

For assistance, contact the STAR Help Desk or email Banner25@hawaii.edu.

New student information dashboard FAQs

The following resources will be not be available on My鶹ýfrom December 11 to January 3 during the Banner upgrade. These resources will be available on January 3 on the new student dashboard. (updated December 16):

  • Pay tuition and fees (student login)
  • View my financial aid information
  • View my student account
  • View holds on my record
  • Final grading
  • View/print 1098-T tax form and information
  • Address/phone update
  • Enroll in payment plan
  • Enroll in direct deposit refunds (students only)
  • Registration overrides
  • Student services menu
  • Advisee listing
  • Designate an authorized user
  • Class availability for all 10 campuses
  • Detail class list
  • Summary class list
  • Course transfer database
  • Faculty services menu
  • Faculty and staff waiver

The current system is more than two decades old and will no longer be supported by the vendor after December 2025.

The upgrade must be completed by January 1, 2026, to maintain compliance and data security. Planning and development began more than a year ago, and this timeline ensures a smooth transition before the current system becomes unsupported.

There will be no change to your 鶹ýlogin credentials.

There will be no change to your 鶹ýemail address.

Registration for Spring 2026 will proceed as usual in November (November 10 for most campuses, November 17 for 鶹ýMānoa). However, Spring 2026 tuition and fee balances will not appear until the new student dashboard launches on January 3, 2026.

From December 11 to January 3, My鶹ýand STAR will be offline (STAR will be view-only). During this time, students will not be able to register, add/drop classes, or make payments. Once the new system is live, all registration and payment functions will resume in the modern, mobile-friendly dashboard.

The new system is fully compliant with all federal and state data privacy and security requirements.

The new system will use the same financial aid framework as more than 1,000 other universities allowing for better compatibility with FAFSA and faster updates when federal rules change.

The new platform will be more user-friendly, with improved automation and the ability to view and manage financial aid information online or via mobile device—aligned with national best practices.

Transcripts will continue to be available through Self-Service in the new system.

There will be no change to eligibility for student loans.

Access to Lamakū and course materials will remain unchanged.

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鶹ýempowers advisors from across Pacific, shares tools /news/2024/07/16/empowering-advisors-across-pacific/ Wed, 17 Jul 2024 02:16:44 +0000 /news/?p=200631 The Council of Academic Advisors at UH Mānoa hosted a virtual conference for advisors and educators from around the Pacific.

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Student getting counseling

Reaching students to help them achieve their academic best can be challenging. What the at the hoped to do is gather advisors and educators from around the Pacific to share what works best and what can be done in the future. On July 11, about 160 participants from all 10 UH campuses and other institutions across the Pacific, such as Guam, Northern Mariana Islands, Palau and the Marshall Islands shared insights, strategies, and best practices in academic advising at the virtual .

“The theme for this year’s conference was ‘Bridging Islands of Knowledge’ and highlights how we often focus on our own isolated areas of expertise,” said Derek Furukawa, director of the in the . “Whether geographically or within different divisions at our institutions, being in the same ‘space’ can spark communication and collaboration, bridging these islands of thought.”

Technology tools, wellness

smiling faces on zoom conference screen

Participants chose from professional development sessions, and topics ranged from bridging cultural learning and core advising values to strategies for supporting students at risk. An advisor from presented how UH uses technology to connect at-risk students with academic and support services. They demonstrated how advisors are alerted about at-risk students through UH’s online registration app, STAR ().

“Utilizing early alert systems to support students in making adjustments to their academic approaches (before it’s too late in the term to recover) has been proven to make a significant impact on students’ timely completion of their programs,” Furukawa explained.

The conference also featured sessions on promoting health and wellness among academic advisors. “Nurturing the Nurturers” highlighted wellness programs implemented across four different institutions: UH ԴDz, , and University of Guam. Advisors at these campuses engaged in activities such as outdoor exercise and face-to-face interactions to promote well-being.

Bridging islands

For the first time, UH Mānoa’s 14th annual summer conference was attended by advisors from a wide geographical range in the Pacific. Traditionally, the cost and time differences make it challenging for these advisors to attend professional development events. The virtual sessions were scheduled synchronously to accommodate participants from various time zones, from Chamorro to 鶹ý.

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鶹ýcommended for college completion efforts /news/2017/12/06/uh-commended-for-college-completion-efforts/ Thu, 07 Dec 2017 02:38:18 +0000 http://www.hawaii.edu/news/?p=71935 Complete College America recognized UH's graduation initiatives at its 2017 annual convening.

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Tom Sugar speaking at the 2017 conference

The University of 鶹ý, nationally recognized for its graduation initiatives, was one of six state entities that presented at the (CCA) 2017 Annual Convening, the preeminent gathering of nationally-renowned architects of college completion efforts. More than 700 higher education leaders and advocates from around the country attended the three-day November conference in New Orleans, the organization’s largest convening to date.

The UH session—鶹ý: Going All In On Game Changers in the Island State—focused on the 鶹ý Graduation Initiative, , , Math Pathways, Corequisite Remediation and Early College. CCA President Tom Sugar says UH has shown a true commitment to student success.

“Everybody is doing pathways these days in higher education but 鶹ý is doing it the right way.”

“We consider 鶹ý to be one of the leading states, one of the first to implement, what we are calling now Momentum Pathways,” said Sugar during an interview between sessions at the conference.

“Everybody is doing pathways these days in higher education but 鶹ý is doing it the right way with built-in components that ensure that students have the momentum they need to succeed. And they are only one of handful states in this first group to do it, again, demonstrating their unique level of commitment,” said Sugar.

Speaking at a podium
Pearl Iboshi, director of the UH Institutional Research and Analysis Office presenting at the 2017 Complete College America annual conference

CCA challenged its members to commit to Momentum Pathways at the 2017 conference, citing research that shows that the best design for a pathway is one that ensures that first year students have momentum in multiple areas. UH also was part of one of the featured panels on Momentum Pathways.

鶹ý’s been doing reform of the remediation system, 鶹ý’s been doing alignment of mathematics to programs of study, because not every student needs college algebra or should be in college algebra,” said Sugar.

“Momentum also depends on accomplishing nine credits in your program of study so that what you are experiencing in your first year feels relevant and connected to your dreams. It also contains completing 30 credits over the course of a calendar year and of course, 鶹ý was already there with 15 to Finish and so that surges students forward,” Sugar said.

Recognizing innovative contributions to national efforts

CCA honored UH in 2016 with its President’s Award for 15 to Finish, a UH-created campaign that encourages students to take 15 credits per semester to ensure on-time graduation, and the STAR system, technology developed at UH that provides students a clear pathway to graduation. The President’s Award recognizes innovation and outstanding contributions to national college completion efforts.

“The 15 to Finish campaign, that we took nationally, which is changing this country, originated in 鶹ý,” said Sugar. “You guys developed the highly respected STAR system, which allows students to, using technology, monitor their progress on their customized degree map, so they know where they are, they know what they have to accomplish, they know the courses they need will be there for them. That is truly remarkable as well, again proving that 鶹ý is a national exemplar.”

Established in 2009, CCA is a national nonprofit with a single mission: to work with states and consortia to significantly increase the number of Americans with quality career certificates or college degrees and to close attainment gaps for traditionally underrepresented populations. UH has been a member since 2010.

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Complete College America honors UH’s STAR and 15 to Finish programs /news/2016/11/11/complete-college-america-honors-uhs-star-and-15-to-finish-programs/ Fri, 11 Nov 2016 18:32:29 +0000 http://www.hawaii.edu/news/?p=52794 鶹ýis the inaugural recipient of two President’s Awards which were presented at the national nonprofit’s 2016 annual meeting.

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The was honored today for two of its graduation initiatives that are national models. Before an audience of 600 higher education leaders and advocates from around the country, announced that UH is the inaugural recipient of two President’s Awards at the national nonprofit’s 2016 annual meeting in San Francisco, California.

Complete College America is dedicated to increasing the number of Americans with college degrees and established the President’s Award to recognize innovation and outstanding contributions to national college completion efforts, especially as it relates to the organization’s five Game Changer strategies. The honors come as the university increased its four-year graduation rate at its flagship campus, , by 83 percent, from 17.5 percent in 2010 to an all-time high of 32.1 percent in 2016.

two women in graduation caps and gowns
University of 鶹ý at Mānoa graduates

“The University of 鶹ý System understands that for far too many students, college takes too long, costs too much and graduates too few,” said Stan Jones, president of Complete College America. “UH President and his team have charged forward to address these challenges head on, choosing to lead, not to follow.”

The university was recognized by Complete College America for its STAR program—technology developed at UH that provides students a clear pathway to graduation by allowing them to track their progress, review requirements, and explore the impact of scheduling (and changes in major) on the time it will take them to graduate.

“This honor really recognizes the work of many people across UH for more than 15 years,” said Lassner. “It has taken persistent vision and focus by administrators, IT specialists, advisors, faculty and students to put us in this national leadership position. Every day we are advancing our homegrown Graduation Pathway System, , in new ways to help more UH students across our statewide system complete college in a timely manner, also saving money for them and their families.”

The university received a second President’s Award for the campaign that encourages students to take 15 credits per semester to ensure on-time graduation. The campaign was conceived and launched at UH and has since been implemented by seven states and 120 institutions nationwide. An additional seven states have committed to launching campaigns in 2017.

Group of people with David Lassner on stage at the Complete College America awards

“Complete College America has recognized 15 to Finish as one of their five game changers,” said Lassner. “Another one of their game changes is our STAR initiatives, and once again, we are being recognized as a national model. Pretty good for one university in a small state.”

“The 15 to Finish and STAR initiatives are a powerful combination, providing students not only with the information, but also the structure necessary to graduate on time,” said Jones. “We are grateful for the leadership 鶹ý has shown and look forward to the work we will continue to do together.”

Jones says the Complete College America President’s Award honors “those who demonstrate uncommon leadership and courage—the innovators who have been unwilling to tolerate the shortcomings of the current higher education system and instead endeavor every day to ensure many more students are able to graduate.”

David Lassner at a podium with an award
David Lassner accepting the Complete College America awards
David Lassner with people on stage
Complete College America awards ceremony
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