students reported higher rates of satisfaction and positive university experiences, according to recently released results from a prominent national survey.
The (NSSE) collected valuable information in February 2020 from UH ²Ñ¨¡²Ô´Ç²¹ freshmen and seniors about their participation in activities and programs that promote their learning and development. Since 2000, more than 1,650 institutions administered NSSE and six million students responded. In 2020, approximately 1.8 million students from 601 institutions were invited to participate, and nearly 500,000 students responded.
Improved satisfaction rates
The 2020 NSSE results showed 81% of UH ²Ñ¨¡²Ô´Ç²¹ freshmen and 78% of seniors evaluated their entire educational experience as “excellent” or “good” compared to 66% and 71%, respectively in 2015, when NSSE was last administered at UH ²Ñ¨¡²Ô´Ç²¹. In addition, 83% of freshmen and 80% of seniors said “definitely yes” or “probably yes” when asked if they would choose UH ²Ñ¨¡²Ô´Ç²¹ again if they could restart their educational journey, compared to 69% and 70%, respectively in 2015.
“A record-high NSSE survey participation rate and improved student satisfaction scores are a wonderful recognition and testament to the great work by UH ²Ñ¨¡²Ô´Ç²¹¡¯s faculty and staff,” UH ²Ñ¨¡²Ô´Ç²¹ Provost Michael Bruno said. “We must now use the NSSE data to continuously improve student success.”
According to the (MIRO), UH ²Ñ¨¡²Ô´Ç²¹ completed its collecting of NSSE data at the beginning of March 2020, before the campus closed due to COVID-19, making it possible to get reliable and comparable survey results without COVID-19 impacts to students¡¯ response behavior and survey results.
Record-high response rate
After a nine-month survey marketing plan led by MIRO, UH ²Ñ¨¡²Ô´Ç²¹ achieved a record-high survey response rate of 52%. The response rate of the same tier of institutions (undergraduate enrollment higher than 10,000) that administered NSSE in 2020 was 23%.
UH ²Ñ¨¡²Ô´Ç²¹ continued its significant response rate improvement over the past two surveys in 2015 (32%) and 2011 (16%). MIRO credited the higher response rates with UH ²Ñ¨¡²Ô´Ç²¹¡¯s increased efforts in seeking students¡¯ input and feedback for continuous improvements, as well as a campus-wide interest and application of the NSSE survey data.
Other key results
NSSE asked students other questions including about their participation and work in their courses, how their institution has helped to improve their skills and knowledge, and how they spend their time outside of the classroom. Consistent with 2015 findings, in 2020, UH ²Ñ¨¡²Ô´Ç²¹ students reported higher rates of the following categories compared to NSSE peer groups (calculated based on similar institutional characteristics):
- Participation in service learning: (UH ²Ñ¨¡²Ô´Ç²¹: 61% of freshmen and 67% of seniors reported that some or most of their courses included a community-based project; Peers: 49% of freshmen and 57% of seniors)
- Collaborative learning: (UH ²Ñ¨¡²Ô´Ç²¹: 34.8 points for freshmen and 35.1 for seniors; Peers: 34.6 for freshmen and 34.7 for seniors)
- Discussions with people of a race or ethnicity other than your own: (UH ²Ñ¨¡²Ô´Ç²¹: 3.3 points for freshmen, 7% higher than peer groups; and 3.3 for seniors, 6% higher than peers)
NSSE is administered by the Center for Postsecondary Research based at Indiana University Bloomington. MIRO has developed several data tools to disseminate the NSSE data among UH ²Ñ¨¡²Ô´Ç²¹ faculty and staff, and will host online informational sessions on January 28th. For more information about UH ²Ñ¨¡²Ô´Ç²¹¡¯s NSSE survey project and data sharing sessions, visit .
This effort is an example of UH ²Ñ¨¡²Ô´Ç²¹¡¯s goal of (PDF), one of four goals identified in the (PDF), updated in December 2020.
—By Marc Arakaki