{"id":12192,"date":"2023-02-08T14:15:30","date_gmt":"2023-02-09T00:15:30","guid":{"rendered":"https:\/\/www.hawaii.edu\/sls\/?post_type=wm_projects&#038;p=12192"},"modified":"2023-02-08T14:15:30","modified_gmt":"2023-02-09T00:15:30","slug":"interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management","status":"publish","type":"wm_projects","link":"https:\/\/www.hawaii.edu\/sls\/project\/interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management\/","title":{"rendered":"Interactional Sociolinguistics as a Multi-Pronged Approach to Office Hour Rapport Management"},"content":{"rendered":"<figure id=\"attachment_12177\" aria-describedby=\"caption-attachment-12177\" style=\"width: 274px\" class=\"wp-caption alignleft\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-12177\" src=\"https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/Nguyen-Thi-Thu-Ha-scaled.jpg\" alt=\"\" width=\"274\" height=\"300\" srcset=\"https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/Nguyen-Thi-Thu-Ha-scaled.jpg 2337w, https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/Nguyen-Thi-Thu-Ha-872x955.jpg 872w, https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/Nguyen-Thi-Thu-Ha-1600x1752.jpg 1600w, https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/Nguyen-Thi-Thu-Ha-768x841.jpg 768w, https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/Nguyen-Thi-Thu-Ha-1402x1536.jpg 1402w, https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/Nguyen-Thi-Thu-Ha-1870x2048.jpg 1870w\" sizes=\"(max-width: 274px) 100vw, 274px\" \/><figcaption id=\"caption-attachment-12177\" class=\"wp-caption-text\"><strong>Thu Ha Nguyen<\/strong><\/figcaption><\/figure>\n<figure id=\"attachment_12178\" aria-describedby=\"caption-attachment-12178\" style=\"width: 220px\" class=\"wp-caption alignnone\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-12178\" src=\"https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/X14751585.jpg\" alt=\"\" width=\"220\" height=\"300\" \/><figcaption id=\"caption-attachment-12178\" class=\"wp-caption-text\"><strong>Volume 62<\/strong><\/figcaption><\/figure>\n<h3><b>Abstract<\/b><span style=\"font-weight: 400;\">: <\/span><span style=\"font-weight: 400;\">This study proposes a multi-pronged approach for examining office hour (OH) rapport management. Using an interactional sociolinguistic lens, I examine how an international teaching assistant (ITA) managed rapport in the face of misunderstanding and schema mismatch during an OH consultation. I show that a multi-method approach illuminates how participants brought along schemas and interactional goals and displayed them to one another in their meeting, which led to a lack of rapport at the brought about level. Data were collected through classroom observations, OH video-recording, an exit survey, and follow-up interviews with participants. These sources facilitate triangulation while bringing the wider context to the fine-grained analysis of the consultation. Using frame analysis and contextualization cues, I analyzed the strategies the ITA used to maintain and strengthen rapport when the student displayed rapport neglect and rapport challenge (Spencer-Oatey, 2008). This paper unpeels the process where the mismatch in framing between the ITA&#8217;s view of OHs as teaching opportunities versus the students&#8217; need for explicit instruction made it necessary to negotiate rapport. The study highlights how managing rapport is not confined to avoid damaging face. In this particular case, a face-threatening request is preferred because it met the student&#8217;s interactional goals.<\/span><\/h3>\n<h4><span style=\"font-weight: 400;\">Nguyen, H. (2022). Interactional sociolinguistics as a multi-pronged approach to office hour rapport management. <\/span><i><span style=\"font-weight: 400;\">Journal of English for Academic Purposes<\/span><\/i><span style=\"font-weight: 400;\">, <em>62<\/em>, 101213-.\u00a0<a href=\"https:\/\/doi.org\/10.1016\/j.jeap.2022.101213\">https:\/\/doi.org\/10.1016\/j.jeap.2022.101213<\/a><\/span><\/h4>\n","protected":false},"excerpt":{"rendered":"<div class=\"entry-summary\">\n<div class=\"entry-summary\">\nAbstract: This study proposes a multi-pronged approach for examining office hour (OH) rapport management. Using an interactional sociolinguistic lens, I examine how an international teaching assistant (ITA) managed rapport in the face of misunderstanding and schema mismatch during an OH&hellip;\n<\/div>\n<\/div>\n","protected":false},"author":18,"featured_media":0,"template":"","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"project_category":[85],"project_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Interactional Sociolinguistics as a Multi-Pronged Approach to Office Hour Rapport Management - Department of Second Language Studies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hawaii.edu\/sls\/project\/interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interactional Sociolinguistics as a Multi-Pronged Approach to Office Hour Rapport Management - Department of Second Language Studies\" \/>\n<meta property=\"og:description\" content=\"Abstract: This study proposes a multi-pronged approach for examining office hour (OH) rapport management. Using an interactional sociolinguistic lens, I examine how an international teaching assistant (ITA) managed rapport in the face of misunderstanding and schema mismatch during an OH&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hawaii.edu\/sls\/project\/interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Department of Second Language Studies\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/slshawaii\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/JournalEAP.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"563\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@slshawaii\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.hawaii.edu\/sls\/project\/interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management\/\",\"url\":\"https:\/\/www.hawaii.edu\/sls\/project\/interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management\/\",\"name\":\"Interactional Sociolinguistics as a Multi-Pronged Approach to Office Hour Rapport Management - Department of Second Language Studies\",\"isPartOf\":{\"@id\":\"https:\/\/www.hawaii.edu\/sls\/#website\"},\"datePublished\":\"2023-02-09T00:15:30+00:00\",\"dateModified\":\"2023-02-09T00:15:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.hawaii.edu\/sls\/project\/interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.hawaii.edu\/sls\/project\/interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.hawaii.edu\/sls\/project\/interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.hawaii.edu\/sls\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Projects\",\"item\":\"https:\/\/www.hawaii.edu\/sls\/projects\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Interactional Sociolinguistics as a Multi-Pronged Approach to Office Hour Rapport Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.hawaii.edu\/sls\/#website\",\"url\":\"https:\/\/www.hawaii.edu\/sls\/\",\"name\":\"Department of Second Language Studies\",\"description\":\"University of Hawaii at Manoa\",\"publisher\":{\"@id\":\"https:\/\/www.hawaii.edu\/sls\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.hawaii.edu\/sls\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.hawaii.edu\/sls\/#organization\",\"name\":\"University of Hawai\u02bbi at M\u0101noa Department of Second Language Studies\",\"url\":\"https:\/\/www.hawaii.edu\/sls\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.hawaii.edu\/sls\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/sls-main-logo2.svg\",\"contentUrl\":\"https:\/\/www.hawaii.edu\/sls\/wp-content\/uploads\/sls-main-logo2.svg\",\"caption\":\"University of Hawai\u02bbi at M\u0101noa Department of Second Language Studies\"},\"image\":{\"@id\":\"https:\/\/www.hawaii.edu\/sls\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/slshawaii\",\"https:\/\/twitter.com\/slshawaii\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Interactional Sociolinguistics as a Multi-Pronged Approach to Office Hour Rapport Management - Department of Second Language Studies","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.hawaii.edu\/sls\/project\/interactional-sociolinguistics-as-a-multi-pronged-approach-to-office-hour-rapport-management\/","og_locale":"en_US","og_type":"article","og_title":"Interactional Sociolinguistics as a Multi-Pronged Approach to Office Hour Rapport Management - Department of Second Language Studies","og_description":"Abstract: This study proposes a multi-pronged approach for examining office hour (OH) rapport management. 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