  {"id":1747,"date":"2022-06-28T13:48:38","date_gmt":"2022-06-28T23:48:38","guid":{"rendered":"https:\/\/www.hawaii.edu\/infosec\/?page_id=1747"},"modified":"2026-01-26T12:40:41","modified_gmt":"2026-01-26T22:40:41","slug":"dropbox-filedrop-best-practices","status":"publish","type":"page","link":"https:\/\/www.hawaii.edu\/infosec\/resources-tips\/dropbox-filedrop-best-practices\/","title":{"rendered":"Âé¶¹´«Ã½Enterprise Dropbox and Âé¶¹´«Ã½FileDrop Best Practices"},"content":{"rendered":"\n<p>This article is aimed at users who are utilizing the Âé¶¹´«Ã½Enterprise Dropbox for storing and sharing sensitive &amp; regulated data, and FileDrop for sharing sensitive &amp; regulated data. The best practices mentioned below highlight what users can do to limit the exposure of this data.<\/p>\n<h2>Table of Contents<\/h2>\n<p>  <strong>Âé¶¹´«Ã½Enterprise Dropbox<\/strong><\/p>\n<ul>\n<li><a href=\"#practice1\">Best Practice #1: Use the Online Dropbox Application Whenever Possible<\/a><\/li>\n<li><a href=\"#practice2\">Best Practice #2: Ensure Files are \u201cOnline-Only\u201d<\/a><\/li>\n<li><a href=\"#practice3\">Best Practice #3: Securely Sharing Files<\/a><\/li>\n<\/ul>\n<p>  <strong>Âé¶¹´«Ã½FileDrop<\/strong><\/p>\n<ul>\n<li><a href=\"#practice4\">Best Practice #1: Protect and Expire the FileDrop Link<\/a><\/li>\n<\/ul>\n<div id=\"practice1\">\n<h2>Âé¶¹´«Ã½Enterprise Dropbox<\/h2>\n<h3>Best Practice #1: Use The Dropbox Online Application<\/h3>\n<p>The online Dropbox application can be used to accomplish tasks that would normally involve the use of other local  applications(Microsoft Word, Microsoft Excel, etc.). For example, it\u2019s possible to edit files in Dropbox with Google Applications(Docs, Sheets, etc.), and Microsoft Office Online. These cloud applications are fully integrated with Dropbox, therefore, duplicate files are not created in the corresponding \u201cCloud Drive\u201d(Google Drive\/OneDrive). This is important to note because this keeps the sensitive\/regulated data stored in one place(Dropbox) rather than storing a local copy of the data on endpoints as well. Keeping the data in one place limits the exposure and risk of the data in question. Thus, if your device were to ever be compromised in any way, the data may still be safe. Due to this, if it\u2019s possible to use the Online Dropbox Application to accomplish your task, we recommend using it over the Desktop Dropbox Application. If the Dropbox Desktop application must be used, follow the steps in best practice #2 to ensure files are not stored locally. For assistance with creating and editing files in the Online Dropbox Application, view the sections below.<\/p>\n<p>    <strong>Creating Files in the Online Dropbox Application<\/strong><\/p>\n<p>To create a file in the Online Dropbox Application, either Office Online or Google Applications can be used, it\u2019s just a matter of which platform you prefer. To create a file, follow these steps:<\/p>\n<ol>\n<li>Navigate to the <a href=\"https:\/\/www.dropbox.com\/login\">Online Dropbox Application<\/a> and login.<\/li>\n<li>Click the Create button, and select the file you want to create.<\/li>\n<p>      <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2023\/11\/create_word_doc.png\" alt=\"\" width=\"702\" height=\"290\" class=\"alignnone size-full wp-image-1765\" \/><\/p>\n<li>After creating the document, you can now begin working on your document collaboratively.<\/li>\n<p>Note: While the Microsoft Office Online application is being used to work on the file, the file will only be saved to Dropbox. A corresponding document will not be created in Office Online.<\/p>\n<\/ol>\n<p>    <strong>Editing Files in the Online Dropbox Application<\/strong><\/p>\n<p>Editing a file in the Online Dropbox Application is similar to creating a file, as Office Online applications can be used for editing. To edit a file, please follow the steps below.<\/p>\n<ol>\n<li>Navigate to the <a href=\"https:\/\/www.dropbox.com\/login\">Online Dropbox Application<\/a> and login.<\/li>\n<li>Right Click on the file you would like to edit, select Open in, and click on the respective Microsoft editor (Word for web, Excel for web, PowerPoint for web, etc.)<\/li>\n<p>      <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2023\/11\/edit_dropbox_file-1.png\" alt=\"\" width=\"702\" height=\"290\" class=\"alignnone size-full wp-image-1765\" \/><\/p>\n<li>You can begin working on the document collaboratively and any changes you make will be reflected in Dropbox as changes are automatically saved.<\/li>\n<\/ol><\/div>\n<div id=\"practice2\">\n<h3>Best Practice #2: Ensure Files are \u201cOnline-Only\u201d<\/h3>\n<p>This best practice only applies to the Desktop Dropbox Application. This best practice builds off best practice #1 to keep the sensitive and regulated data all in one place(Dropbox).<\/p>\n<ol>\n<li>Open the desktop dropbox application and navigate to your dropbox folder by clicking the Folder icon.<\/li>\n<p>      <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/folder-icon.png\" alt=\"\" width=\"481\" height=\"107\" class=\"alignnone size-full wp-image-1764\" srcset=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/folder-icon.png 481w, https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/folder-icon-300x67.png 300w\" sizes=\"auto, (max-width: 481px) 100vw, 481px\" \/><\/p>\n<li>Files that are Online Only will have a cloud icon at the bottom right of the file. If you see a green checkmark similar to the image below, Do the following: Right click on the file, select Smart Sync, and click Online Only.<\/li>\n<p>      <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/online-only.png\" alt=\"\" width=\"650\" height=\"811\" class=\"alignnone size-full wp-image-1766\" srcset=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/online-only.png 650w, https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/online-only-240x300.png 240w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/>\n    <\/ol>\n<p>Since files that are \u201cOnline-Only\u201d are still viewable locally if the Desktop Dropbox Application is open, it\u2019s important to quit out of the app when you don\u2019t need to access those files stored in Dropbox. Please follow the instructions below if you require assistance with this process.<\/p>\n<ol>\n<li>Click on the Dropbox Icon in the top right of the screen (Mac) or on the bottom right of the screen (Windows).<\/li>\n<p>Mac:<\/p>\n<p>      <img loading=\"lazy\" decoding=\"async\" alt=\"Mac taskbar with Dropbox icon\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/taskbar_mac.png\" width=\"567\" height=\"25\" class=\"alignnone size-full wp-image-1749\" srcset=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/taskbar_mac.png 567w, https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/taskbar_mac-300x13.png 300w\" sizes=\"auto, (max-width: 567px) 100vw, 567px\" \/><\/p>\n<p>Windows:<\/p>\n<p>      <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/windows-icon.png\" alt=\"\" width=\"346\" height=\"47\" class=\"alignnone size-full wp-image-1763\" srcset=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/windows-icon.png 346w, https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/windows-icon-300x41.png 300w\" sizes=\"auto, (max-width: 346px) 100vw, 346px\" \/><br \/>\n      <\/br><\/br><\/p>\n<li>Click on the Circle Icon in the top right of the Dropbox window.<\/li>\n<p>      <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/profile-icon.png\" alt=\"\" width=\"483\" height=\"110\" class=\"alignnone size-full wp-image-1768\" srcset=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/profile-icon.png 483w, https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/profile-icon-300x68.png 300w\" sizes=\"auto, (max-width: 483px) 100vw, 483px\" \/><br \/>\n      <\/br><\/br><\/p>\n<li>Click Quit.<\/li>\n<p>      <img loading=\"lazy\" decoding=\"async\" alt=\"Dropbox window quit button\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/quit_dropbox.png\" width=\"396\" height=\"594\" class=\"alignnone size-full wp-image-1748\" srcset=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/quit_dropbox.png 396w, https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2022\/06\/quit_dropbox-200x300.png 200w\" sizes=\"auto, (max-width: 396px) 100vw, 396px\" \/>\n    <\/ol>\n<div id=\"practice3\">\n<h3>Best Practice #3: Securely Sharing Files<\/h3>\n<p>There are multiple ways to share files within Dropbox however, you should take the following precautions prior to sharing any sensitive\/regulated data that is stored in Dropbox:<\/p>\n<p>    <strong>Direct Sharing for Collaboration<\/strong><\/p>\n<p>Direct sharing of file and folders allows those with a Dropbox account to directly view and edit files in the Dropbox environment. Since a Dropbox account is required, it is <strong>not recommended<\/strong> to share files directly with participants outside of UH. For external non-Âé¶¹´«Ã½participants, it is recommended to use Dropbox Transfer to send files.<\/p>\n<ol>\n<li>Ensure the person you\u2019re sharing the files with NEEDS to view this information. Do NOT share sensitive\/regulated data with others that don\u2019t have a \u201cneed to know\u201d. Extra precaution should also be taken when sharing files externally.<\/li>\n<p>      <\/br><\/p>\n<li>Share folders instead of individual files. This makes it easier to manage permissions, especially when working with multiple files.<\/li>\n<p>      <\/br><\/p>\n<li>Think about using the options below to enhance the security of the data.<\/li>\n<ol>\n<li>Settings to consider enabling when sharing folders:<\/li>\n<p>        <img loading=\"lazy\" decoding=\"async\" alt=\"Dropbox recommended folder sharing settings\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2023\/11\/sharing.png\" width=\"578\" height=\"657\" class=\"alignnone size-full wp-image-1754\" \/><br \/>\n        <\/br><\/br><\/p>\n<li>Settings to consider enabling when sharing files:<\/li>\n<p>        <img loading=\"lazy\" decoding=\"async\" alt=\"Dropbox recommended file sharing settings\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2023\/11\/dropbox_file_share.png\" width=\"581\" height=\"661\" class=\"alignnone size-full wp-image-1752\" \/>\n      <\/ol>\n<\/ol>\n<p>    <strong>Dropbox Transfer for External Sharing<\/strong><\/p>\n<p>For sharing files to those without a Âé¶¹´«Ã½Enterprise Dropbox account including non-Âé¶¹´«Ã½participants, it is recommended to use the Dropbox Transfer feature to send files. Below are some settings for securely transferring files:<\/p>\n<ol>\n<li>Set an expiration date that is as short as possible and expire \/ delete the transfer once files are downloaded by the recipient. Dropbox transfer links are accessible to anyone with access to the link therefore it is important to close the link as soon as possible.<\/li>\n<li>Include a password if possible to prevent unauthorized access to the files. Passwords should be communicated over a separate channel such as a phone call or in-person<\/li>\n<li>Enable download notifications to see when your recipient(s) have downloaded files and expire the link accordingly.<\/li>\n<p>      <img decoding=\"async\" alt=\"Screenshot of Dropbox transfer settings\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2023\/11\/transfer-settings.png\" \/>\n    <\/ol>\n<\/p><\/div>\n<div id=\"practice4\">\n<h2>Âé¶¹´«Ã½FileDrop<\/h2>\n<h3>Best Practice #1: Protect and Expire the FileDrop Link<\/h3>\n<p>Âé¶¹´«Ã½FileDrop is a tool provided by ITS to securely share files to Âé¶¹´«Ã½and non-Âé¶¹´«Ã½recipients using a download link. When sending sensitive or regulated data, it is important to enable the following settings to ensure that files cannot be downloaded by unauthorized recipients:<\/p>\n<ol>\n<li>Require authentication on files (only available when sending to Âé¶¹´«Ã½recipients). If authentication cannot be enabled for your FileDrop, it is recommended that your files be password protected before sharing. Passwords should be communicated over a separate channel such as a phone call or in-person.<\/li>\n<p>      <img decoding=\"async\" alt=\"Filedrop authentication required setting\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2023\/11\/filedrop_auth.png\" \/><\/p>\n<li>Set an expiration date that is as short as possible and expire the FileDrop link after downloading. Both the sender and recipient may expire the FileDrop link so it is recommended to let recipients know to expire links immediately after downloading.<\/li>\n<p>      <img decoding=\"async\" alt=\"Filedrop link expire setting\" src=\"https:\/\/www.hawaii.edu\/infosec\/wp-content\/uploads\/sites\/24\/2023\/11\/filedrop_expire.png\" \/>\n  <\/div>\n","protected":false},"excerpt":{"rendered":"<p>This article is aimed at users who are utilizing the Âé¶¹´«Ã½Enterprise Dropbox for storing and sharing sensitive &amp; regulated data, and FileDrop for sharing sensitive &amp; regulated data. The best practices mentioned below highlight what users can do to &hellip; <\/p>\n","protected":false},"author":138,"featured_media":0,"parent":70,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-onecolumn.php","meta":{"footnotes":""},"class_list":["post-1747","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hawaii.edu\/infosec\/wp-json\/wp\/v2\/pages\/1747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hawaii.edu\/infosec\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hawaii.edu\/infosec\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/infosec\/wp-json\/wp\/v2\/users\/138"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/infosec\/wp-json\/wp\/v2\/comments?post=1747"}],"version-history":[{"count":15,"href":"https:\/\/www.hawaii.edu\/infosec\/wp-json\/wp\/v2\/pages\/1747\/revisions"}],"predecessor-version":[{"id":1931,"href":"https:\/\/www.hawaii.edu\/infosec\/wp-json\/wp\/v2\/pages\/1747\/revisions\/1931"}],"up":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/infosec\/wp-json\/wp\/v2\/pages\/70"}],"wp:attachment":[{"href":"https:\/\/www.hawaii.edu\/infosec\/wp-json\/wp\/v2\/media?parent=1747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}