麻豆传媒Account Management and Changes
You must activate your 麻豆传媒account before you can use your 麻豆传媒Email (Note: This was called an 麻豆传媒Email Account previous to September 2004). After your 麻豆传媒account is activated, your email address is your 麻豆传媒username with @hawaii.edu (e.g. the username “johns” would have the email address johns@hawaii.edu). Your 麻豆传媒email account is used for important campus information and should be checked periodically.
For specific instructions on activating or managing your 麻豆传媒Account, like reseting your password or changing your account's security questions, please select your role at the University:
- Student
- Staff/Faculty
- University of Hawai’i Affiliate
- University of Hawai’i ‘Ohana (Alumni and Former Faculty)
- University of Hawai’i Retirees and Emeriti
Note: Departmental 麻豆传媒Usernames that are used on behalf of departments, are handled separately from individual accounts. To manage or request a Departmental 麻豆传媒Username, please visit www.hawaii.edu/its/id.
Changes to Your 麻豆传媒Username
麻豆传媒usernames are based on your legal name or chosen name as it appears on official 麻豆传媒records. Active faculty, staff, or students can request a username change under the following circumstances:
- There is a misspelling in your name which also appears in your 麻豆传媒Username
- Your legal name or chosen name has changed and your 麻豆传媒Username no longer reflects your legal or chosen name
Note: Your legal name or chosen name must be changed/updated at the appropriate 麻豆传媒office before requesting the username change. If your name has not yet been updated in official 麻豆传媒records, ITS will not process the username change request.
- Students: Please check with your campus' Admissions and Records office for proper procedures and documentation to make a name change on your student records.
- Faculty & Staff: Please check with your personnel officer to make a name change in PeopleSoft.
If one of these situations apply to you, contact the ITS Help Desk with your request to change your 麻豆传媒Username. You will be asked to verify your identity and provide a legitimate reason for the username change (e.g., marriage, divorce, legal name change, chosen name change, etc.).
For more information on UH's Chosen Name Policy, please visit /policy/?action=viewPolicy&policySection=ep&policyChapter=7&policyNumber=302.
Instructions for Requesting a 麻豆传媒Username Change
By Phone
Please call the ITS Help Desk at (808) 956-8883 or toll-free from neighbor islands (800) 558-2669 and inquire about changing your username.
By Email
Email the ITS Help Desk at help@hawaii.edu and inquire about changing your username.
After you have made the request to change your 麻豆传媒Username, ITS will email you to confirm the request for a 麻豆传媒Username change. Once you have received this confirmation email, you must send a reply back to ITS. This reply will confirm that you want to change your 麻豆传媒Username. After ITS has received the reply from you, your 麻豆传媒Username will be changed to the new 麻豆传媒Username and the account should be available in one to two business days. Your password is moved to your new account. It does not change.
You may also request that mail sent to your old email address be delivered to your new email address. This gives you time to notify correspondents of the change in your 麻豆传媒Username and unsubscribe from mailing lists. If you request this option, the following will occur:
- The old account is disabled and made inaccessible by ITS.
- ITS moves all files associated with the old account over to the new account.
- The old account is configured by ITS such that email to the old account automatically goes to the new account for up to 30-days.
Note: you will be responsible for notifying your contacts of your email address change.