Âé¶¹´«Ã½Account Requirements
Account Eligibility
You must be a faculty, staff, or registered student with University of Hawai'i to obtain a Âé¶¹´«Ã½Username. Emerti faculty and Âé¶¹´«Ã½affiliates are also allowed. Your Âé¶¹´«Ã½Username is your account for the duration of your career at the University of Hawai'i. Please review the table below for examples of eligibility.
| Email Account Type | Duration of the Account | Where We Get the Information |
|---|---|---|
| Registered Student | Until graduation | Student Information System |
| Faculty/Staff | Until termination of employment | Office of Human Resources |
| Emeriti | Perpetual, renewable annually by email reminder message | President's Office |
| Affiliate | One year, annually renewable upon request | Dean or Director |
| Departmental Account | One year, annually renewable upon request | Dean or Director |
Âé¶¹´«Ã½Usernames, and services accessed through Âé¶¹´«Ã½Usernames, are governed by applicable Âé¶¹´«Ã½policies and State laws, including Âé¶¹´«Ã½Executive Policy E2.210 and Chapter 708, Hawaii Revised Statutes.
Note for Non-Credit students: Due to the non-automatic creation of Âé¶¹´«Ã½Usernames for non-credit students, there will be a nominal assessed fee to create accounts for programs that want their students to have a Âé¶¹´«Ã½Username for email or access privileges. Previously, ITS was absorbing the costs, but regrettably now needs to pass on the costs. Fee is set at $10 per Âé¶¹´«Ã½Username per academic semester (or equivalent time period). For additional questions, please call the ITS Help Desk, (808) 956-8883 on Oahu or toll free (800) 558-2669 from neighbor islands, and ask to escalate to a staff member.
Username Rules and Guidelines
Âé¶¹´«Ã½Usernames are used for many University of Hawai'i services including Âé¶¹´«Ã½Email. This should be kept in mind when creating the account. The following are rules that constitute a valid Âé¶¹´«Ã½Username including Departmental accounts:
- A Âé¶¹´«Ã½Username will be at least 2 characters and at most 8 characters in length, with at least 2 letter characters.
- A Âé¶¹´«Ã½Username will only consist of number and letter characters, and no special characters.
- A Âé¶¹´«Ã½Username will start with a letter character.
- A Âé¶¹´«Ã½Username will not have the numbers 1, 5, or 0 after letter characters to prevent mistaking those numbers for the letters L, S, or O.
- A Âé¶¹´«Ã½Username will not have numbers between letter characters.
The rules above are in place for all Âé¶¹´«Ã½Usernames and must be adhered to. The following rules listed are primarily in place for individual accounts:
- A Âé¶¹´«Ã½Username will be based on the user's legal name as it appears in the University of Hawai'i record.
- A Âé¶¹´«Ã½Username will not contain sensitive personal information including the social security number, or date of birth in part or in whole.
